Framework Contract for the Provision of Services and Equipment in the field of Audio-visual and Conference Technology

Consultancy services in the field of audio-visual and conference (AV&C), including consultancy (incl. feasibility studies, conceptual design, functional analysis, security, project management etc.) for defining an AV&C strategy, describe work/assistance/support processes, create AV&C conceptual designs, plan AV&C projects, follow up AV&C projects and services. This should also include AV&C training. Quality control of AV&C services, operations, maintenance, and installations. Security and risk evaluation of AV&C services and installations. Acoustics study, sound quality.

Acquisition of audio-visual and conference (AV&C) equipment and associated services

Provision of AV&C Installation and maintenance services including: Implementation specifications; Consumables related to AV&C installation and maintenance; Temporary replacement of AV&C equipment during repair period; Repair outside warranty; Transport of AV&C Equipment between premises of EU Institutions; AV&C Programming; Operating of fixed AV&C installations; Managed services (“all ­in AV solution” including reporting, installation, monitoring, and maintenance service); Provision of AV&C Training on fixed installations; Dismantling and moving AV&C installations/equipment.

Provision of rental and operating services including: Rental of AV&C equipment and services for events and conferences; Installation, operation and de-installation of rented equipment; AV content/communication before, during or after the event; Assessment of the AV&C equipment and services necessary to fit the requirements of the conference organisation; Provision of a remote meeting platform solution allowing to add remote users to a meeting, or a conference organised in a meeting room or at an event with interpretation option.